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Contact Us


Need to get in touch? We're here to help!

If you have a specific question, need some vaping advice or have a problem that needs solving please call or email us and we will be more than happy to help.

Call us - 01254 269381

Email us - [email protected]

Write to us - The Old Fire Station, Manchester Road, Accrington, Lancashire, BB5 2BH

If you don’t need to contact us, but want to stay up to date with the latest products and offers then sign up to our newsletter. We will not spam you with meaningless information, just one or two newsletters a week to keep you in the loop.

Company No. 7814632, Registered in United Kingdom
VAT No. GB 157972758
EEE Producer Registration Number - WEE/MM8560AA
Battery Producer Registration Number - BPRN06182

Opening Hours (GMT)

Customer Service Team:

Monday - Friday: 9am - 5pm
Saturday: Closed
Sunday: Closed

Spring Bank Holiday Opening Hours (GMT)

Customer Service Team:

Friday 24th May: 9am - 5pm

Saturday 25th May: CLOSED

Sunday 26th May: CLOSED

Monday 27th May: CLOSED

Tuesday 28th May: 9am-5pm

Please Note: We operate as an independent reseller of Eleaf/Joyetech/Wismec products through UK Vapour Brands Ltd.  Our responsibilities are limited only to products purchased from our online store, and we are an independent legal entity from the manufacturer. If you did not purchase your item from this website please contact the store that you have purchased from for any claim under warranty or statutory consumer rights.

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